Telecom
The telecommunication industry with 5G wave is under industry digital transformation and this will be continuously processed in the coming decade.
Previously in 2G/3G/4G era companies had been build according to the form of information (video, voice, and text defining the roles of companies’ business model), now companies inside the telecommunication industry have been organized around the functions of information (IoT, AI, Big Data, VR/AR) for product innovation.
What we find more difficult to understand is exactly how technology will impact our business: how quickly the definition of ‘customer value as experience’ will change, and how that will affect the nature of competition complexity and collaboration with other businesses.
5G technology innovations are reshaping the strategic agenda across many industries. The competitive dynamics complexity is increasing on new level where new players will capture most of the value marginalising current leaders.
We unlock telecom operators strategic thinking beyond ‘smart pipes’ with offering solutions to pursue sources of new revenues other than just connectivity, to rethink customer experience and to upgrade their company’s culture.